Navigating Difficult Situations

Content

Refresher Sessions: May 2026

  • Practice real Extension scenarios
  • Build on (or get a taste of) skills from Every Person’s Safety and Interaction Matters and Fierce Conversations (Prior participation in the full trainings is not required to participate in one of the Refresher sessions.)
  • Open to all Nebraska Extension roles + programs

Content will be recorded, but the skill practice is live — and where the magic happens.

For additional information, please contact Jill Goedeken (jgoedeken2@unl.edu) or Angi Heller (angi.heller@unl.edu). 

Handout

Refresher Session: May 2025

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Slide Deck

Handout

Learners will:

  • Identify challenging behaviors from colleagues and clientele.
  • Gain skills to respond to challenging behaviors.
  • Practice skills with real Extension case studies.

This refresher session was open to all positions and all program areas in Nebraska Extension.